At Go Italian Tours, your privacy and the protection of your personal information are very important to us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, book a tour, or interact with our services. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information when you engage with us:
- Personal Identification Information: Full name, address, email address, phone number, date of birth, nationality.
- Booking Details: Travel preferences, special requests, passport information, and payment-related details.
- Technical Information: IP address, browser type, device information, cookies, and browsing activity on our website.
- Communications: Emails, inquiries, feedback, or messages you send to us.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process bookings, payments, and confirmations.
- To personalize your travel experience and meet your preferences.
- To communicate important details such as itineraries, updates, or booking changes.
- To improve our website, services, and customer support.
- To comply with legal and regulatory requirements.
- For marketing purposes, such as newsletters or promotional offers, only where consent has been provided.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Hotels, transportation providers, tour guides, and activity operators necessary to deliver your booked services.
- Payment Processors: Secure third-party platforms used to process payments.
- Legal Authorities: Where required by law, regulation, or legal proceedings.
All third parties are required to protect your data and use it solely for the purposes agreed upon.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. These measures include encryption, secure servers, and restricted access to sensitive data.
While we take reasonable steps to safeguard your information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance your browsing experience.
- Remember your preferences and previous activity.
- Analyze website traffic and performance.
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
6. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
- The right to access the personal information we hold about you.
- The right to request corrections or updates to your information.
- The right to request deletion of your personal data, subject to legal and contractual obligations.
- The right to opt out of marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal or regulatory requirements. Once information is no longer required, it is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so it can be removed promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Go Italian Tours
Email: info@goitaliantours.com
Phone: 180 0686 5645
