Welcome to Go Italian Tours. These Terms and Conditions (“Terms”) govern your use of our website, services, and tour packages. By booking a tour or using our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Definitions

• “Company,” “we,” “our,” “us” refers to Go Italian Tours.
• “Customer,” “traveler,” “you,” “your” refers to the person booking or participating in our services.
• “Services” refers to tours, itineraries, accommodations, transportation, activities, and related travel experiences provided by us.

2. Booking and Payments

• A booking is confirmed only after we receive a completed booking form and the required deposit.
• Final payment must be made by the deadline stated in your confirmation invoice. Failure to do so may result in cancellation of your booking.
• Prices are quoted in the currency specified at the time of booking and may be subject to change due to currency fluctuations, government taxes, or supplier cost changes.

3. Cancellations and Refunds

Customer Cancellations

If you cancel your booking, cancellation fees may apply depending on how far in advance the cancellation is made. Refund eligibility and amounts are governed by the cancellation policy provided at the time of booking.

Company Cancellations

We reserve the right to cancel or reschedule tours due to unforeseen circumstances, including but not limited to weather conditions, safety concerns, or supplier issues. In such cases, we will offer a full refund or a suitable alternative.

• No refunds are provided for unused services, early departures, or no-shows.

4. Travel Insurance

We strongly recommend that all travelers purchase comprehensive travel insurance covering trip cancellation, medical expenses, baggage loss, and other unforeseen events. Go Italian Tours is not responsible for costs incurred due to insufficient or lack of insurance.

5. Passports, Visas, and Health Requirements

• Travelers are responsible for ensuring they hold valid passports, visas, and any required health documentation.
• Go Italian Tours is not responsible for denied entry or travel disruptions due to incomplete or incorrect documentation.
• Any general guidance provided does not replace official government requirements.

6. Tour Inclusions and Exclusions

Inclusions

Accommodation, transportation, activities, and meals as specified in your confirmed itinerary.

Exclusions

International flights, visa fees, travel insurance, personal expenses, optional activities, and gratuities unless explicitly stated otherwise.

7. Changes to Itineraries

• We reserve the right to adjust itineraries due to operational, safety, or weather-related reasons.
• Reasonable efforts will be made to provide alternatives of equal value.
• No refunds will be issued for itinerary changes beyond our control.

8. Traveler Responsibilities

By booking with Go Italian Tours, you agree to:

• Provide accurate and complete personal information.
• Comply with local laws, customs, and regulations during your travels.
• Follow the instructions of guides, drivers, and tour leaders.
• Accept responsibility for any damage caused by your actions.

9. Health and Fitness

• Some tours involve physical activity. You are responsible for ensuring you are medically fit to participate.
• Any medical conditions, disabilities, or dietary requirements must be disclosed at the time of booking.
• We reserve the right to refuse participation if a traveler’s condition poses a safety risk.

10. Liability Disclaimer

• Go Italian Tours acts as an agent for hotels, transportation providers, and activity operators. We are not liable for their acts, omissions, or negligence.
• We are not responsible for delays, cancellations, injuries, losses, or events beyond our reasonable control.
• To the fullest extent permitted by law, our liability is limited to the amount paid for the service in question.

11. Force Majeure

We are not liable for delays, changes, or cancellations caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, political unrest, or government actions.

12. Intellectual Property

All website content, including text, images, graphics, and logos, is the property of Go Italian Tours and may not be copied, reproduced, or distributed without prior written consent.

13. Privacy Policy

Personal data is collected and processed in accordance with our Privacy Policy. By using our services, you consent to the handling of your information as outlined therein.

14. Governing Law

These Terms and Conditions are governed by applicable international travel regulations and relevant governing laws. Any disputes shall be subject to the appropriate legal jurisdiction.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Go Italian Tours
Email: info@goitaliantours.com
Phone: 180 0686 5645